Refund Policy

Refund Policy

At ShippingBoxEngine, we strive to provide the best custom box design experience. Since our core tools are currently free, refunds typically apply only to premium features or services if introduced.

Refund Eligibility

• Refund requests must be made within 14 days of purchase
• Proof of purchase is required for all refund requests
• Digital products (SVG templates) are generally non-refundable once downloaded
• Subscription cancellations take effect at the end of the current billing cycle

How to Request a Refund

To request a refund, please contact our support team at support@shippingboxengine.com with:

• Your account email address
• Order/invoice number
• Reason for refund request